Privacy Policy
Effective Date: January 1, 2025
Fishermen Select Seafood Ltd.
Website: https://www.fishermenselect.ca
At Fishermen Select Seafood Ltd. (“Fishermen Select,” “we,” “our,” or “us”), your privacy matters. We are committed to protecting the personal information you share with us when you visit our website or interact with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
1. What Information We Collect
We collect personal information necessary to provide our products and services, including:
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Contact Information: Name, email address, phone number, and delivery address
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Order Information: Items purchased, billing and shipping details, payment method (processed securely via third-party gateways)
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Account Details (if applicable): Username and password
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Marketing Preferences: If you opt-in to receive updates or promotional materials
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Website Usage Data: IP address, browser type, device identifiers, and interactions (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
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Fulfill seafood orders and deliver products
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Communicate with you about orders, updates, or customer service requests
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Improve our website, offerings, and user experience
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Comply with legal and regulatory obligations
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Send promotional emails (only if you have opted in — you can unsubscribe at any time)
3. Consent
By using our website and providing your personal information, you consent to our collection, use, and disclosure practices as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Disclosure of Your Information
We do not sell or rent your personal information. We may share it with trusted third parties when necessary, such as:
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Payment processors (e.g., Stripe, Shopify Payments)
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Delivery and logistics partners
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Service providers (e.g., email platforms, web hosting)
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Legal authorities when required by law or regulation
All third-party providers are required to maintain appropriate safeguards and confidentiality.
5. Data Storage and Security
We store your data in secure systems within Canada or via reputable cloud service providers who meet Canadian privacy standards. We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
6. Cookies and Analytics
Our website uses cookies to:
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Keep your shopping cart active
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Remember your preferences
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Analyze traffic and improve functionality (e.g., via Google Analytics)
You can control cookies through your browser settings and opt out of analytics tracking using browser extensions or tools provided by Google.
7. Your Rights
You have the right to:
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Access your personal information
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Request correction of inaccurate or incomplete data
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Withdraw consent
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Request deletion of personal data (subject to legal exceptions)
To exercise these rights, please contact us at support@fishermenselect.ca.
8. Retention of Information
We retain your information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
9. Minors
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.
10. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and notify you as required by law.
12. Contact Us
If you have any questions or concerns about this policy or our handling of your information, please contact:
Privacy Officer
Fishermen Select Seafood Ltd.
Email: info@fishermenselect.ca